Returns & Exchanges
At Stetson, we stand by the quality of our craftsmanship and offer a 30-day return window for unworn, unwashed items in their original packaging. We strive to ensure your experience is as timeless and reliable as our legendary hats and apparel.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in the original shipping box and include all tags and documentation to ensure a smooth inspection process.
Attach the Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing